Collection and Use of Personal Information

• 1. Contact Information

  Business Inquiries: General Manager, Planning Department, Miraxia Edge Technology Corporation
  Human Resources Inquiries: General Manager, Human Resources Department, Miraxia Edge Technology Corporation

• 2. Purposes of Use of Personal Information

  The Company uses personal information for the following purposes in connection with the Company’s business activities (manufacture, sale, and servicing of electronic devices; development and sale of software; etc.).

  • (1) Provision of Information via Email, Direct Mail, etc.

    • Proposals and other information regarding the products and services the Company offers (including the mailing of catalogs,etc.)
    • Proposals and other information regarding repairs, support, and maintenance for the products the Company offers
    • Information regarding campaigns, sales events, and other promotions
    • Information regarding surveys and product testing programs
    • Notifications regarding the Company’s seminars

  • (2) Shipping of Products

    • Shipping of products you have purchased or ordered
    • Shipping of prizes to winners and participants of campaigns

  • (3) Customer Support

    • Responding to and confirming inquiries and consultations, and maintaining records thereof
    • Responding to and confirming repair, support, and maintenance requests, and maintaining records thereof
    • After-sales service and inspection activities for products
    • Provision of version updates and services

  • (4) Utilization of Marketing Data, Including Web Analytics

    • Analysis of website usage
    • Collection of statistical data to improve services
    • Provision of services and advertisements based on user interests

  • (5) Others

    • Conducting business negotiations and meetings with customers, and related communications
    • Reservation and history management for visitors to the Company’s facilities and equipment
    • Providing information to and communicating with business contacts
    • Performance of tasks entrusted by business partners

  • Personal Information Regarding Job Applicants, Internship Applicants, and Former Employees
  • • (1) Providing information to and communicating with job applicants (including internship applicants), and other uses related to recruitment activities
    • (2) Providing information to and communicating with former employees

• 3. Sharing of Personal Information

  • If the Company determines that it is appropriate for an affiliate company within the Company’s group to handle your inquiry, the Company may provide your name, contact information, and other details to such affiliate company in paper or electronic form. In such cases, you may request that the Company ceases disclosing your personal information to the group companies.
  • The Company uses Google Analytics and other third-party tools. As a result, data collected by service providers such as Google may be transmitted to servers for analysis. The handling of this data is subject to Google’s Privacy Policy. For more information, please see Google’s Privacy Policy (https://policies.google.com/privacy).

• 4. Outsourcing of Personal Information Handling

  The Company may outsource all or part of the handling of the personal information the Company has collected to third parties, to the extent necessary to achieve the purposes of use described above.

• 5. Disclosure, etc., of Personal Information Subject to Disclosure and Contact Information

  Upon request from the individual concerned, the Company will comply with requests regarding personal information subject to disclosure held by the Company, including notification of the purpose of use, disclosure, correction, addition, or deletion of content, suspension of use, erasure, and suspension of provision (collectively referred to as “Disclosure, etc.”). The contact points for such requests are as follows:
  Business Inquiries: Miraxia Edge Technology Corporation, Planning Department
  Human Resources Inquiries: Miraxia Edge Technology Corporation, Human Resources Department
  Please use the inquiry form on our website when contacting us. (The personal information you provide is protected by SSL.)

• 6. Important Notes Regarding the Submission of Personal Information

  Please refer to the following for important notes when submitting personal information, including the voluntary nature of providing personal information by the individual and the consequences to the individual of not providing such information.

  • Please ensure that all required fields in the inquiry form are completed.
  • Please provide as much detail as possible regarding your comments or questions.
  • We may respond to your inquiry by phone.
  • During weekends, holidays, year-end and New Year holidays, and other extended breaks, responses may be delayed until the next business day or later, and it may take some time to receive a reply.
  • Please note that under copyright law, it is prohibited to repurpose or reuse any part or all of the Company’s responses without the Company’s permission.

• 7. Collection of Personal Information Through Methods Not Readily Recognizable by the Individual

  The Company uses Google Analytics and other web analytics tools to analyze website usage. In connection with this, the Company may use cookies and similar technologies to collect information such as users’ IP addresses, device information, and browsing history. This information does not identify specific individuals.

  • Privacy Policy

  • Recognizing the importance of personal information, our company has established this Privacy Policy. We will manage and use the personal information entrusted to us by our customers appropriately in accordance with this Privacy Policy.

  • To ensure the proper protection and management of personal information, we will implement the following measures:

    • We will designate a personal information protection officer for each department that handles personal information and strive to ensure its proper management.
    • We will collect personal information only after informing you of the purpose of use and our contact information, and within the scope of your consent.
    • We will use personal information only within the scope of the purposes for which you have given your consent.
    • We will not provide or disclose personal information to third parties except in cases where we have obtained prior consent from the individual concerned or where permitted by law.
    • We will respond appropriately to any inquiries regarding personal information received from the individual concerned.
    • We will manage personal information securely and strive to ensure, improve, and correct security measures to prevent unauthorized access to personal information, as well as the loss, destruction, alteration, and leakage of personal information.
    • We will comply with relevant laws, regulations, and other standards, and strive to continuously improve and enhance our personal information protection initiatives in response to changes in the environment.
  • ※The above privacy policy is provided by Miraxia Edge Technology Corporation. For affiliated companies, please refer to the respective company’s privacy policy.

• 8. Disclosures Required Under the Act on the Protection of Personal Information

  As part of our efforts to protect personal information, we are publishing the following information required under laws and regulations in Japan related to the protection of personal information and specified personal information (hereinafter collectively referred to as the “Act on the Protection of Personal Information”). Please review this information.
  Please note that our individual services may have separate provisions regarding the Collection and Use of personal information; we ask that you review those provisions as well.

• 8-1. Name of the Personal Information Handling Entity and Personal Information Protection Officer

  Miraxia Edge Technology Corporation
  General Manager, Human Resources Department